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Forum Discussion
Files disappeared while over storage limit.
Somehow I've managed to lose Last summer I dumped a lot of photos and files in my Dropbox before getting rid of an old computer. I verified that they had been transferred properly at the time. I knew...
Does Dropbox sometimes show lower storage limits to get you to pay for the upgrade? Now that I'm looking again, I have 7GB and am just shy of that, so I still have space and am not sure how or why these were deleted.
Could this be some kind of bug??
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi bnoetzel, thanks for posting here!
Please be aware that if your account is ever downgraded, Dropbox will not delete any of your files.
If your Dropbox folder becomes over quota all that should happen is that syncing stops. Dropbox will only sync until you hit your quota, so if you are over quota all that should happen is that Dropbox will not sync any new files.
Have you checked your events page, to see what you can find there? The Events page at www.dropbox.com/events gives you an overview of all activity in your account including files events (adds/edits/deletes), as well as adding or removing shared folders.
Keep me posted!
