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DCC1's avatar
DCC1
New member | Level 2
2 years ago

Files keep disappearing from my folders, after uploading them to Dropbox.

Whenever I transfer files from my desktop into my Dropbox, they appear to move successfully initially, then a couple days later the files are no longer available in Dropbox.  The folders that I trans...
restore
upload
DCC1's avatar
DCC1
New member | Level 2
2 years ago

Thanks Megan.  I think I'm good on being able to restore my content.  Where I could use help is figuring out how to make sure it doesn't happen again.  Because I do still need to transfer all those files into my Dropbox eventually and get them to stay.  

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

I understand where you're coming from, DCC1.

 

Can you try to restore one of those files and then go through its version history, like Megan suggested, to see which device they were deleted from?

 

Perhaps there is some kind of third party app accessing the files, like an antivirus for example.

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