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Forum Discussion
Files listed on ipad have disappeared from dropbox.com and not in deleted
Hi, I noticed today that a bunch of files that were in my dropbox on my several devices are suddenly missing, and they are not in my deleted items. Searching through the files shows that they were not moved into a subfolder on dropbox.com
What could have happened to these? I would not have deleted them, and they are not shared with anyone else - just across my devices. I just now see the note that free accounts can only have 3 devices, but there are several more than that in my account - but I got no notification that some devices would stop syncing.
I see the list of the missing files on my iPad but can't access the files because they are not stored on the ipad, and they have disappeared from the desktop that I had them synced on. Could this be because I tried to share more than my dropbox limit? Usually I get a sync error in that case, but I have no sync errors. Nothing in the activity indicates where these files could have gone either. The iPad currently has the wifi turned off - is there any chance the files could be recovered if I turn the sync on there and off somewhere else? I'm so confused what I did wrong; I've been using dropbox for years without issues!
14 Replies
These are all files I created and did not share with anyone, and they do not show up on the page you linked (shared files).
Right, these are not stored on the ipad, but if they were removed from my actual dropbox account (which I can see no evidence of in my events or deleted files), why are they still showing up if the ipad synced less than 2 weeks ago as per my devices information on the dropbox web site in my account? Where are the files if they were cached less than 2 weeks ago? That's the core of my issue.
yes please!
