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Forum Discussion

msakten's avatar
msakten
Helpful | Level 7
2 years ago

"files stay here for the team" prevents me from moving files from team to personal folder

I - a TEAM ADMIN - cannot move files or folders from a team folder, to my personal (i.e. ADMIN) folder. I get an incredibly annoying message "files stay here for the team". How do I get around this?
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi msakten, this is expected behavior, as you can only move top level content to other top level content. 

 

It isn't possible to remove it from there entirely and then into your private folder.

msakten's avatar
msakten
Helpful | Level 7
2 years ago

So how can I do this Jay ? I have thousands of files, roughly 300GB, in a folder inside a team folder that was moved there accidentally from my private folder, and I need to move it back and remove it from the team folder, as it doesn't belong there. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    You would need to copy the files manually from inside the folder to your personal folder, and then delete the team folder once you're certain all the files have been copied across. 

    • msakten's avatar
      msakten
      Helpful | Level 7
      2 years ago

      Hi Jay, is this a planned feature? Because with all due respect, the fact that I cannot move files between folders that I created, and that I am the owner and admin of, and that I'm going to have to instead copy tens of thousands of files, hundreds of GB, seems absolutely ridiculous to me.

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Currently, there isn't a feature to allow you to convert a team folder into a personal folder, nor is there any information on if this will change in the future. This has been the same since Dropbox Business teams were created.

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