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msakten
1 year agoHelpful | Level 7
"files stay here for the team" prevents me from moving files from team to personal folder
I - a TEAM ADMIN - cannot move files or folders from a team folder, to my personal (i.e. ADMIN) folder. I get an incredibly annoying message "files stay here for the team". How do I get around this?
54 Replies
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- j2762mm1 year agoHelpful | Level 7
Nothing frustrates me more as a business owner than wasting time. Now instead of just getting work done, I'm on the Dropbox forum dealing with this because my team is angry.
Here we are with yet another Dropbox problem. People are saying they've been doing this for years and it worked fine, now Dropbox is telling us it's expected behaviour and they have no plans to change it? Seriously? Who makes these decisions? Is anybody listening?
- mgambrell1 year agoCollaborator | Level 9
The original "killer app" of dropbox is that you could do whatever you wanted in explorer and dropbox would magically do the right thing, optimally, to sync it. I mention this for the benefit of newer dropbox engineers and project managers who seem to have forgotten that by engineering a brand new bug that is directly antithetical to the original mission. I'm sure there's a contingent over there that would love to jettison the filesystem integration finally so it's easier for them to manage our file-managing. You are hereby on notice: do. not.
- msakten1 year agoHelpful | Level 7
Ok this is absolutely unacceptable and I'm furious Jay please tell me this idiotic bug which is being presented as a "feature" will be addressed or I am cancelling my business account immediately. I just spent the whole day working offline - which involved moving files from team folders to my personal folder (because they were no longer needed in the team folder). Once my internet came back, dropbox MOVED THOSE FILES BACK TO THE TEAM FOLDERS WHILE I WAS RENDERING and completely messed up my renders and project. This is absolutely idiotic that DROPBOX OVERRIDES MY ACTIONS WITHOUT WARNING OR CONSULTING ME.
- Stacie21 year agoHelpful | Level 6
XionicFire - please say it louder for those in the background. I wish we could get them to undo this update.
- XionicFire1 year agoCollaborator | Level 9
In short... you summarized it perfectly 🤣
We pay for our Dropbox, were the master admin, if we want to nuke it, wipe it, reset it we should be able to, period, full stop.
Oh and wait until you find out you cannot delete any teams folders you made by mistake, you can only "archive" them, that definitely adds to the whole "we know better than you" mentality they got going
- mgambrell1 year agoCollaborator | Level 9
I don't understand this and I don't want to. I am the god of my dropbox account and I require the power to move files from a team directory to a personal directory. I had it until today.
- XionicFire1 year agoCollaborator | Level 9
Well yes and no,
Before this last major update, you could just tell dropbox to F off with his "team" folders and just use normal folders shared, you could share individual folders to individual people without needing to share the whole thing
Team folders have some nice features but for users that constantly needed to process data, not being able to move the data back and forth in and out of the individual folders was a pain, the constant nags broke scripts and caused lots of lost time and annoyed employees
"Processor" employees had their own "not shared" folders where they downloaded the data from the team folder, processed it, then moved it back into the team folder after the LiDAR processing was done a few days later, this was essentially impossible using teams.
Now with the new update, were unable to place folders on the dropbox root folder, private files are now forced to be used from the "users" folder, the user folder is a terrible place because it forcefully uses the name of the account as the folder name, there is no way to rename or change this, so we cannot just use the general scripts we use to process the data, we would have to make specific scripts for each employee and rename them every time this changes.
The only way to place a folder in the root folder of dropbox is to make a team folder now, which comes with all the restrictions
This is why this new update sucks, there's no way to work around this and this is what is pissing us all off
- Stacie21 year agoHelpful | Level 6
Exactly. So this was a recent update issue?
- Stacie21 year agoHelpful | Level 6
This issue just started for me yesterday. I was able to drag and drop files into their sub folders just fine, and now all of a sudden I have to copy the file, and paste it into the subfolder, then go back and delete it from the main folder. This terribly cumbersome and time consuming. I need this to go back the way it was working. Is there a fix for this issue? This is the message I get when I try to drag and drop.
- Stacie21 year agoHelpful | Level 6
I just ran into this issue today. I've been using it the same way as you for a long time, and midmorning this morning - I all of a sudden ran into this issue. It was working the way it always had earlier, and now I'm getting this error. There HAS to be something that changed, that can be changed back. How do we escalate this issue to get better explanation?
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