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Files uploaded via file request are added and then, almost immediately, deleted.
Hi all, long time user here running a fresh install of Windows 10 Pro and up to date Dropbox Basic with 20 Gb storage. I have been using file requests for several years with no problems. In that time...
Thanks Nancy, please proceed with the ticket. Please note that the email [removed] is a virtual address that points to [removed] For what ever reason Dropbox does not see this as a real address and tells me so and only a handful of emails makes it through. When I created a second account using [removed] I only received the initial welcome email but no how no way could I receive the confirm your email post. I have tested both on several different computers and accounts and they all go through properly, but not Dropbox. Thanks to all for any help.
[personal information removed per the Community's Guidelines]
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey PtboPete - we can only reach out to the email address that's associated with your Community profile, so I'd suggest changing it to another email address of yours, preferably a stand-alone one and not an alias.
Let us know if that works for you.
My Dropbox email does work as shown in the screen capture.
But apparently not when being sent from your Dropbox server.
Nope, changed it to a static email but files still are deleting after a couple seconds.
The ticket that was put in only seemed to concentrate on the email issue and not the deleting part. It was closed with no input from me. 😞
A bonus to the email change is that I am now receiving emails telling me of the uploads. Unfortunately, they are still being deleted.
-Made a new request called "deletetest"
-Dragged and dropped a folder called C-21 S3 Peter [...] with 6 files
- Events say I deleted the file but I did not
- details from the deleted file entry
Not sure how this helps....
