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Forum Discussion
PtboPete
1 year agoExplorer | Level 3
Files uploaded via file request are added and then, almost immediately, deleted.
Hi all, long time user here running a fresh install of Windows 10 Pro and up to date Dropbox Basic with 20 Gb storage. I have been using file requests for several years with no problems. In that time...
PtboPete
1 year agoExplorer | Level 3
My Dropbox email does work as shown in the screen capture.
But apparently not when being sent from your Dropbox server.

Hannah
Dropbox Community Moderator
1 year agoDo you see the same behavior, if you change your email address to a different, standalone one, like Walter suggested, PtboPete?
- PtboPete1 year agoExplorer | Level 3
Nope, changed it to a static email but files still are deleting after a couple seconds.
The ticket that was put in only seemed to concentrate on the email issue and not the deleting part. It was closed with no input from me. 😞
- PtboPete1 year agoExplorer | Level 3
A bonus to the email change is that I am now receiving emails telling me of the uploads. Unfortunately, they are still being deleted.
- PtboPete1 year agoExplorer | Level 3
-Made a new request called "deletetest"
-Dragged and dropped a folder called C-21 S3 Peter [...] with 6 files
- Events say I deleted the file but I did not
- details from the deleted file entry
Not sure how this helps....
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