Forum Discussion

Jason30's avatar
Jason30
New member | Level 2
5 years ago

Folder called 'My files in dropbox'

I have a new laptop and just installed dropbox app on it. It seems to have taken it upon itself (or I have unwillingly ticked something) to backup most of my documents to dropbox.  I only have free...
Computer Backup
Delete
desktop
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Thanks for the nudge here, illustratoreric. 

 

Can you please let me know what you see in that folder?

 

Do you see your actual desktop files, or shortcuts to your desktop files?

 

Also, if you go to your Dropbox folder, do you see your desktop files there, perhaps?

kundrnik's avatar
kundrnik
Helpful | Level 6
3 years ago

Is it because the name of the computer itself might have changed, causing this issue?

 

@Dropbox — how does that affect this situation, and get fixed?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!