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Kfegan2582's avatar
Kfegan2582
New member | Level 2
8 years ago
Solved

Getting an error that a file is not supported?

I have just edited a document that now won't open! I'm receiving a message saying 'this file is not supported. But it was a minute ago and all my other files open just fine Please help!!!
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Error Messages
  • Mark's avatar
    Mark
    8 years ago
    Does the file still have the extension on the file name?

    E.g. 'My book' wont open in anything, but, 'My Book.docx' will open in Word.
Mark's avatar
Mark
Icon for Super User II rankSuper User II
8 years ago
Does the file still have the extension on the file name?

E.g. 'My book' wont open in anything, but, 'My Book.docx' will open in Word.
  • Kfegan2582's avatar
    Kfegan2582
    New member | Level 2
    8 years ago
    It doesn't. Just the name I gave it :(
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      8 years ago
      Then you need to add the extension back via a rename and all should work :)
      • Kfegan2582's avatar
        Kfegan2582
        New member | Level 2
        8 years ago

        K.  Not exactly sure what to do.  How should I rename it?

         

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