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Forum Discussion

Walk Humongous's avatar
Walk Humongous
Explorer | Level 4
5 years ago

HELP! Vault won't give me access!!!

Hello, I just set up Vault yesterday. I put in my most sensitive documents. I accessed them today and then "poof" I'm not allowed to access them. I can put in my correct password and it lets me in ...
desktop
Dropbox Vault
edit
Mobile
Web
Eddie B.'s avatar
Eddie B.
Explorer | Level 4
5 years ago

I have set up a vault under my login through Safari and dropbox.com.  When logged in under the same account on my iPhone I cannot open the same vault.  I get the error message "You're not currently a member of this folder. For access, ask you Admin."  As I am the Admin and I am logged in as the Admin, why can't I open my vault?

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