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Forum Discussion

Walk Humongous's avatar
Walk Humongous
Explorer | Level 4
5 years ago

HELP! Vault won't give me access!!!

Hello, I just set up Vault yesterday. I put in my most sensitive documents. I accessed them today and then "poof" I'm not allowed to access them. I can put in my correct password and it lets me in ...
desktop
Dropbox Vault
edit
Mobile
Web
bbdp's avatar
bbdp
New member | Level 2
5 years ago

Are you all still having the problem?

jklalusis's avatar
jklalusis
New member | Level 2
5 years ago

Yes. The problem still have not been resolved. The chat feature of dropbox support is not very helpful. They just said they'll forward the concern to the team and ended the chat. I also emailed them, no useful reply.

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