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Alex Ximea's avatar
Alex Ximea
Explorer | Level 3
4 years ago
Solved

History of deleted and newly created folder

Hello, we have a team folder in our company Dropbox that was accidentally deleted. Usually I would just restore the folder, but unfortunately in this case a folder with the same name was created sho...
restore
  • Hannah's avatar
    Hannah
    4 years ago

    Hey Alex Ximea, how are you today?

     

    Do you perhaps see the folder in your shared tab, so you can add it back from there?

Alex Ximea's avatar
Alex Ximea
Explorer | Level 3
4 years ago

Hi Hannah,

 

thank you for your reply.

In the meantime, our Administrator received a similar suggestion via email (he had tried to reach out separately) and was able to restore the folder. He followed these steps to restore the folder:

  • Click here please: https://www.dropbox.com/share/recents
  • Navigate to any folders that say "Not Added to Dropbox"
  • Hover over the folder name and choose "Add to Dropbox"
  • Try share any restored folders as you normally would

Thank you all for your support.

Best regards,

Alex

 

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Thank you for the update, Alex!

 

I appreciate you taking the time to let us know this was resolved.

 

If you come across any issues, please don't hesitate to give us a shout.

 

Have a great weekend!

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