Need to see if your shared folder is taking up space on your dropbox đšâđ»? Find out how to check here.
Forum Discussion
Solved
How can I delete a team folder from my Basic account, when the admin isn't available?
Question or Issue
I have a free basic account that used to be paid 5 years ago and way more than 2GB of data. I am trying to delete a large folder administered by a company I used to work for that no longer exists. I tried all the tricks I learned in the help but I cannot get rid of it. It says 'Only dropbox admins can delete team folders. To stop it from syncing with this computer, use selective sync'. I do not believe it has been synced for 5 years and I don't have that option when I right click. Any suggestions anyone? Or do I just cancel the account and open a new one?
Thank you. I did not go that route because it would not seem to let me off the 'upgrade now' page. As a novice user (and that was 6 years ago) I did not know how to get the page to delete things. Somehow it magically appeared and all are deleted.
3 Replies
Replies have been turned off for this discussion
- Nancy
Dropbox Community Moderator
Thanks for your post, JodyEagen!
Since you mention selective sync in the error message youâre receiving, is it safe to assume that youâre trying to delete this folder via your desktop app? If yes, are you also getting an error when attempting to delete it directly via your Dropbox account online?
Iâd also appreciate a few screenshots of the error message youâre seeing on your end, and the options available when trying to delete the folder.
Give me a nudge, once you have more details.
Thank you. I did not go that route because it would not seem to let me off the 'upgrade now' page. As a novice user (and that was 6 years ago) I did not know how to get the page to delete things. Somehow it magically appeared and all are deleted.
