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credtech's avatar
credtech
New member | Level 2
4 months ago

How can I delete some protected files on my Mac device?

I have a MAC PC and it has leftover files from a prevoius job I had. I am trying to remove these files but it will not let me. Says they are protected. Its my MAC and I want the files gone as I do not work them anymore and they will not allow me to access Dropbox so I can delete the files from my PC 

 

How can I remove these files 

2 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Hey credtech!

    Hope things are going smoothly! Just wanted to check if you still need a hand. If all's well, feel free to share what did the trick.
     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Hey credtech​, welcome to our Community! 

    Would you mind sending me a screenshot of the error you get when trying to delete these files? I'd like to have a visual too. 

    You also mentioned that they will not allow you to access Dropbox so you can delete the files from your PC. Do you mean that you no longer have access to the Dropbox account online? If not, feel free to clarify more or correct me. 

    Let me know more, and we'll take it from there. 

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