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Forum Discussion

Thingy's avatar
Thingy
New member | Level 2
2 months ago

How can I move files out of my account and close it or keep my usage under 2 GB?

Question or Issue I have been on the Basic package for many years.  I do not want to close my account.  I overfilled my account long before the current charging regime came in.   I cann...
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Delete
Storage space
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi Thingy, thanks for messaging the Community.

Are you able to access your files by clicking this link?

From there, you should be able to download files and then delete them from the Dropbox site in order to free up your quota.

If you need any further assistance, please let me know!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

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