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Forum Discussion

Thingy's avatar
Thingy
New member | Level 2
2 months ago

How can I move files out of my account and close it or keep my usage under 2 GB?

Question or Issue I have been on the Basic package for many years.  I do not want to close my account.  I overfilled my account long before the current charging regime came in.   I cann...
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Delete
Storage space
Thingy's avatar
Thingy
New member | Level 2
2 months ago

Hi Jay
Thanks for your reply.  Your link works, but I get the message that implies I have to upgrade before I can move the files.  I feel I am being blackmailed! :-) 

To get more space I have to purchase an upgrade.  I know there is a free period, but that means I need to get everything moved before they start charging me.   I cannot guarantee I can be that organised - so much going on here.

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey Thingy! Were you able to access your Dropbox files in the end? 

Let us know, if you need any sort of assistance.

About Delete, edit, and organize

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