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z1717's avatar
z1717
Explorer | Level 4
9 days ago
Solved

How can I recover my files from Dropbox Backup?

I backed up a large number of files (close to a terabyte) to Dropbox Backups. Now I'd like to download them, but I'm running into problems. The only way seems to be through the web platform, but this...
Dropbox Backup
restore
  • Hannah's avatar
    Hannah
    9 days ago

    Hey z1717, thanks for joining our Community.

    To cut to the chase, other than downloading your backed up files from the backups page online, there's no way to recover them through Dropbox.

    I understand it's not an ideal situation to have to download large/many files through that process, so rest assured that I've passed your feedback on this along to our team.

    If you need further clarifications, let me know.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 days ago

Would you mind clarifying what you mean by "unrecoverable", z1717?

I mean, it will definitely be hard to break them up in batches and download a few at a time, but have you had issues downloading them that way?

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