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mgm17's avatar
mgm17
Explorer | Level 4
6 months ago

How can I restore a shared folder owned by a deleted Dropbox team account?

Hi! Dropbox deleted one folder. How can I restore it? I had received an email from Dropbox informing me that the folder was going to be deleted, but that email was in the Spam folder so I had no time...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

mgm17, hope you don’t mind if I jump in. Can you send me a screenshot of the email you received from Dropbox?

mgm17's avatar
mgm17
Explorer | Level 4
6 months ago

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Thanks for the screenshot mgm17 - much appreciated.

    It seems that some content that was shared with you belonged to a Dropbox team that has since been permanently deleted. As a result, the content in the shared folder has also been permanently removed since the 4th of June has already passed. 

    I'm afraid that this content cannot be recovered, but please let us know if you have anything else to ask.

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