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How can I restore a shared folder owned by a deleted Dropbox team account?
Hi! Dropbox deleted one folder. How can I restore it? I had received an email from Dropbox informing me that the folder was going to be deleted, but that email was in the Spam folder so I had no time...
Could you please let me know the reason why Drpbox deleted this folder?
The folder was owned by a team that was permanently deleted (either the owners closed the team or they stopped paying for the service). When a team is permanently deleted, all data owned by the team is permanently deleted.
If you need access to the files again, you should reach out to the owner of the folder and ask them if they still have the files stored somewhere.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the screenshot mgm17 - much appreciated.
It seems that some content that was shared with you belonged to a Dropbox team that has since been permanently deleted. As a result, the content in the shared folder has also been permanently removed since the 4th of June has already passed.
I'm afraid that this content cannot be recovered, but please let us know if you have anything else to ask.
