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mgm17's avatar
mgm17
Explorer | Level 4
6 months ago

How can I restore a shared folder owned by a deleted Dropbox team account?

Hi! Dropbox deleted one folder. How can I restore it? I had received an email from Dropbox informing me that the folder was going to be deleted, but that email was in the Spam folder so I had no time...
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mgm17's avatar
mgm17
Explorer | Level 4
6 months ago

Could you please let me know the reason why Drpbox deleted this folder?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

I'm afraid Rich is correct here mgm17 

The reason the shared folder is inaccessible is because the Dropbox team that previously shared the content with you has been deleted and as a result the content that the team owned was deleted as well. 

You can reach out to the person who originally shared it with you to regain access if needed.

If you don't remember who they are, you can try searching your email's inbox for the email you received when they first shared the folder with you. 

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