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Clifford_B's avatar
Clifford_B
Explorer | Level 3
2 years ago
Solved

How to delete 'view-only conflicts' folders?

Hi All,

 

I have access to a shared folder for our Parish Council. At some point some 'view-only conflicts' have been generated. Now my folder structure is different to everyone else's on the council and I'd like to get mine to match theirs!

 

The folder structure should be:

Parish Council > Archive, Clerk, Finance, etc

 

However on my account I have some extra levels appeared:

Parish Council (view-only conflicts 2021) > Parish Council (view-only conflicts 2019) > Parish Council > Archive, Clerk, Finance, etc

 

There are no extra files or folders in these additional folders, and seeing as the 'master' Parish Council folder is nested inside the 'view-only conflicts' folders I have no idea how to return it to normal! How can I get the master folder back to the top of the folder tree? (I assume I'll then be able to delete the empty 'view-only conflicts' folders...)

 

Any help would be appreciated!!

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  • Hannah's avatar
    Hannah
    2 years ago

    Hi again, Clifford_B!

     

    In the beginning of the article I linked to you, you'll see some info about moving a shared folder to a different location (not the actual steps); the steps you tried to follow, concern Dropbox Business accounts, so indeed, they are not relevant to you.

     

    If you navigate again to what we see in your second screenshot, you should be able to click on that "..." (ellipsis) on the left of the conflict folder in the options, which should show you the top level folders in your Dropbox.

     

    Without selecting any of the folders, you should be able to click on the "move" option and the shared folder will be moved to your top level.

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Awesome news Clifford_B!

     

    Thanks for the heads up! If you need anything else, we'll be one post away. 

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