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DJJoe's avatar
DJJoe
New member | Level 2
3 years ago
Solved

How to restore deleted folders in a Professional account?

Hello Everyone   By mistake, in the tome of new syncronisation, I have delete a lot of folders in my Dropbox. I have an Professional account and, theoretically, the files has to be available fo...
Dropbox Pro
restore
  • Megan's avatar
    Megan
    3 years ago

    Hi DJJoe, let's jump right into this! 

     

    Is it possible that the deleted content was shared? Can you check your account's sharing tab? 

     

    If I were you, I'd also look for the files into the events page. The Events page at www.dropbox.com/events gives you an overview of all activity in your account including files events (adds/edits/deletes), as well as adding or removing shared folders. 

     

    Keep me posted on the results! 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi DJJoe, let's jump right into this! 

 

Is it possible that the deleted content was shared? Can you check your account's sharing tab? 

 

If I were you, I'd also look for the files into the events page. The Events page at www.dropbox.com/events gives you an overview of all activity in your account including files events (adds/edits/deletes), as well as adding or removing shared folders. 

 

Keep me posted on the results! 

DJJoe's avatar
DJJoe
New member | Level 2
3 years ago

Thank you - this solved my problem.

I didn't know about the Event page and there is no connection to it on the Dropbox menu - at least I didn't see it.

 

But - thanks again!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Awesome news DJJoe! 

     

    We're always one post away if you need us. 😊

About Delete, edit, and organize

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