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Forum Discussion
Sof111ya
3 years agoNew member | Level 2
How to restore files deleted 2 months ago?
How can I restore my files which I was backup them 2 months ago. To recover my pictures and videos, which were backed up two months ago, I clicked on "Free up space" after the backup. Now, at least o...
Megan
Dropbox Community Moderator
3 years agoHi Sof111ya, let's jump right into this!
If I understand this correctly, it seems you used our Backup a few months ago, and the content has been deleted ever since, right?
If not, feel free to clarify for me.
Now, considering that you have 30 days to restore content -depending on the plan you're using- I doubt we can help with the recovery of your files.
However, just to clear this out, have you checked your account's deleted files page, and events page?
Keep me posted, and we'll take it from there!
Sof111ya
3 years agoNew member | Level 2
Yes, I have thoroughly checked my account's deleted files page and events page. If possible, I can share screenshots to provide more information.
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