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pwerlin's avatar
pwerlin
Explorer | Level 3
2 years ago
Solved

How to sort files in the Dropbox desktop app?

I have been searching for an answer to this, but no one else has a solution for what to do when the normal sorting options are not working.  Everyone says just click View and sort by name.  Well, thi...
desktop
Dropbox Basic
Organize
sort
  • Mark's avatar
    Mark
    2 years ago

    Hi pwerlin 

     

    Sorting of files/folders etc. is not a Dropbox issue - its one from Apple and on the operating system. It is OSx which sorts and organises everything you 'see' on the screen.

     

    I suggest speaking to Apple for assistance. Or if you are a bit more confident try https://support.apple.com/en-gb/guide/mac-help/mchlp1745/mac

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Hi pwerlin 

 

Sorting of files/folders etc. is not a Dropbox issue - its one from Apple and on the operating system. It is OSx which sorts and organises everything you 'see' on the screen.

 

I suggest speaking to Apple for assistance. Or if you are a bit more confident try https://support.apple.com/en-gb/guide/mac-help/mchlp1745/mac

  • pwerlin's avatar
    pwerlin
    Explorer | Level 3
    2 years ago

    Thank you. I just got this new Mac and all these new issues are popping up that I never had before.  I did IT support but not this kind of stuff and it’s maddening trying to find a solution or at least an explanation for things.  It’s like how they define insanity. Trying the same thing over and over and expecting different results.  

     

    I love the little penguins at the bottom of your post. 

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 years ago

      I am also on a Mac and find the sorting infuriating as well - how it can sort different across all different folders! There is a way of resetting all and starting it again from a Terminal command.

       

      And thank you 🙂

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