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kathyh55's avatar
kathyh55
Helpful | Level 6
2 years ago
Solved

I’m not seeing an option to add a watermark to my photos.

I tried to follow the instructions for adding a watermark to our photos.  I am the owner of the file.  I was able to preview and then click "watermark."  At that point I did not see any option for text or image.  How do I create the watermark and apply it to our photos (basically want to add our name to the bottom of the photo.)  Thanks!

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  • kathyh55's avatar
    kathyh55
    2 years ago

    SOLVED!  The challenge is the default values when you select watermark basically didn't work so it was impossible to see the watermark.  I selected bottom right, but had to change the size to 102.5 and the opacity to "full."  Once I did that, I could actually see the watermark.  Thanks to Pete in tech support, who while he didn't solve it, gave me enough ideas for me to play with so that I figured it out on my own.  Suggestion to Dropbox that you change the default values so that no one else has to go through the same trial, error and frustration that I did!  

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  • kathyh55's avatar
    kathyh55
    Helpful | Level 6
    2 years ago

    I tried with both Safari and Firefox. I am on a MacBook Pro.  Same problem.  See attached screenshot.  Your help is MOST APPRECIATED!  Thank you!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey kathyh55, thanks for bringing this to our attention.

     

    I just tested this on my end and it worked fine for me.

     

    Can you send us a screenshot of what you see after you click on the "watermark" option?

     

    Also, can you try it from a different browser or a private browsing window, to see if you get a different behavior?

     

    Let me know how it goes.

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