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Forum Discussion

GW5's avatar
GW5
Explorer | Level 3
2 years ago

I accessed my account, and I can only see some odd, old files. Is my account & files gone?

Today, I tried to find my Dropbox desktop app, and it wasn't loaded. I googled Dropbox and entered that way, and without having to put a password in, I was directed to my account. It appears to be a ...
restore
GW5's avatar
GW5
Explorer | Level 3
2 years ago
I think I've got it fixed as I was able to find it using one of the old email addresses. Everything seems to be working fine now except I can't get your desktop app to download. That I can work on but for now I'm happy all my pictures etc. are safe.
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Awesome news GW5!

 

When you say you can't get the app to download, would you like to share a few more details on this, in order for me to be able to help as much as possible? 

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