Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
julia3579
1 year agoExplorer | Level 3
I accidentally deleted my file and it's not in my deleted items folder
I accidentally deleted the wrong file this morning and I really need it back, because it had important comments on it. It's not in my recently deleted items folder, even though I did not select to pe...
julia3579
1 year agoExplorer | Level 3
Hi Walter,
I was able to find the file on the events page; thank you for providing me with the link because I was having trouble finding it. Does it fully restore everything, including comments? I think there may have been comments on the pdf file, but if there were, they weren't restored (not sure if it was the right version).
Hannah
Dropbox Community Moderator
1 year agoHey julia3579, I just tested it on my end, and the comments I made on a file, were back, when I restored it, so you should be good to go.
- julia35791 year agoExplorer | Level 3
Thank you for your help!
- tatendamakoni1 year agoNew member | Level 2
Hi Hannah, can you kindly help me with retrieving my dropbox folders that were deleted by someone loaning my laptop
- Mark1 year ago
Super User II
tatendamakoni wrote:
Hi Hannah, can you kindly help me with retrieving my dropbox folders that were deleted by someone loaning my laptop
You can do it yourself via https://help.dropbox.com/delete-restore/recover-deleted-files-folders as long as it was deleted within 30 days (assuming you are a free user).
- tatendamakoni1 year agoNew member | Level 2
Thanks Mark, unfortunately its been more than the 30 days 😞
About Delete, Edit, and Organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!