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Forum Discussion
julia3579
1 year agoExplorer | Level 3
I accidentally deleted my file and it's not in my deleted items folder
I accidentally deleted the wrong file this morning and I really need it back, because it had important comments on it. It's not in my recently deleted items folder, even though I did not select to pe...
tatendamakoni
1 year agoNew member | Level 2
Hi Hannah, can you kindly help me with retrieving my dropbox folders that were deleted by someone loaning my laptop
Mark
Super User II
1 year ago
tatendamakoni wrote:
Hi Hannah, can you kindly help me with retrieving my dropbox folders that were deleted by someone loaning my laptop
You can do it yourself via https://help.dropbox.com/delete-restore/recover-deleted-files-folders as long as it was deleted within 30 days (assuming you are a free user).
- tatendamakoni1 year agoNew member | Level 2
Thanks Mark, unfortunately its been more than the 30 days 😞
- Mark1 year ago
Super User II
tatendamakoni wrote:
Thanks Mark, unfortunately its been more than the 30 days 😞
In which case it isnt recoverable I'm afraid - even if you pay to upgrade you cannot get it back now 😞
Sorry
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