Forum Discussion

daveyp's avatar
daveyp
Helpful | Level 6
2 years ago

I can’t create new folders or move existing ones from my root Dropbox

This new file system for teams is absolutely awful and workflow-destroying. We can no longer create new folders or move folders on the root of the dropbox. That such a basic feature. Whenever I want ...
Organize
Web
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for posting on the forum, daveyp. 

 

To clarify, do you mean that you’re unable to create new folders/move them from your root Dropbox to another location both on the website and the desktop app? 

 

Are you receiving any errors when trying to move them? If yes, feel free to send a screenshot, as well. 

 

Let me know when you’ve got updates.

daveyp's avatar
daveyp
Helpful | Level 6
2 years ago

Hi Nancy,

 

In finder on a mac you cant created new folders on the root of the dropbox, not drag folders in or drag to move folders in to other folders.

 

On web you can make new folders on the root, but you still can't move them, only copy, oh and this requires the admin console I believe.

 

It's a huge step back for useability. 

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