Forum Discussion

daveyp's avatar
daveyp
Helpful | Level 6
2 years ago

I can’t create new folders or move existing ones from my root Dropbox

This new file system for teams is absolutely awful and workflow-destroying. We can no longer create new folders or move folders on the root of the dropbox. That such a basic feature. Whenever I want ...
Organize
Web
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey daveyp and Viveca, thanks for the screenshots and the additional info.

 

I just wanted to confirm that this is expected behavior.

 

Top-level folders can now only be created from our website, however, we've passed your feedback along to our team, so we appreciate you taking the time to reach out.

 

Let me know if you have any questions.

Viveca's avatar
Viveca
Helpful | Level 6
2 years ago

Thank you for replying. That's a horrible decision. Please fix it.

 

Also, it doesn't completely address the question. I had tried creating top level folders from the website, and it didn't work there either. I tried on Firefox and Chrome from two different members' accounts. I could not create top level folders or move existing files or folders to the top level. I actually can now, but this function did seem to be broken for quite a while.

 

In any case, please restore the ability to do this from Finder. The OP was correct that this is absolutely awful and workflow-destroying. Thank you.

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