Forum Discussion

Maryie's avatar
Maryie
Explorer | Level 3
3 years ago

I cannot edit pdfs without creating a copy each time an edit is made.

Hi,   I have my dropbox linked to my laptop's desktop so I can easily access it; after the latest macOS update I am getting a pop up message that says a copy will be made when I make any edits. Thi...
desktop
edit
Error Messages
Mac
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Maryie, to help isolate this issue, could you please try quitting the Dropbox app, and let me know if the issue persists? 

 

Click the Dropbox icon in your menu bar, then click on your profile picture or initials to the right of the search bar and select "Quit Dropbox".

Maryie's avatar
Maryie
Explorer | Level 3
3 years ago

Hi Megan,

 

Ok so I've just tried that, quit the app, tried editing after that and before relaunching and once after relaunching. It's still the same 😞

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Maryie, thanks for letting me know! 

     

    Since the issue persists when Dropbox is completely closed, this suggests that the cause is related to something outside of the Dropbox application. 

     

    You might need to check closely the permissions of these files, and make sure they're not read-only. 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!