Forum Discussion

hyunjoon12's avatar
hyunjoon12
Explorer | Level 3
9 months ago

I can't copy and paste folders from my desktop app and I don't see Dropbox options for my files.

Dear all, I would really appreciate your help in advance. I am using Dropbox on my desktop using the desktop app. For some reason, I cannot copy and paste folders within my Dropbox (it says it is...
desktop
Folders
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey hyunjoon12! Welcome to our forum. 

Is this function working for individual files, or do you notice the same behavior?

Can you send me a screenshot of your folders, as they appear within your local Dropbox folder? I’d like to check their syncing status for you.

Finally, if you check your system tray/menu bar, can you see the small Dropbox icon there? Since you mention there are no Dropbox options when right-clicking on your files, the Dropbox app may not be running at the moment.

Keep me in the loop for more info.

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