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toemaytoe's avatar
toemaytoe
Helpful | Level 5
3 years ago

I can't delete a locked shared folder on my Mac device, which I've been removed by the owner

Hi, I have a shared folder in my mac dropbox that is locked by the person who shared it with me. Some time ago I asked him to remove me from the shared list which he did however I am unable to delete...
Delete
Mac
Shared Folders
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi owunsch, I hope you're doing well!

 

You initially mentioned this is a shared folder. Have you removed it from your Dropbox account online? 

 

Keep me posted, and we'll take it from there! 

toemaytoe's avatar
toemaytoe
Helpful | Level 5
3 years ago

Hi @owunsch, Megan was the support person I dealt with and was very helpful. She hooked me up with a senior tech named Craig who resolved the issue for me. In an earlier post, you asked me to post the terminal directions I was given but I'm not going to do this, it's pretty easy to screw things up by loading that kind of info if it's not related to your issue. I'm very sure that the support you're about to receive will resolve your issue. Good luck.

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