Forum Discussion

danchez's avatar
danchez
New member | Level 1
11 months ago

I can't delete files from my computer, why?

I worked for a company that shared their entire Dropbox directory with me, which contains several terabytes of data. Our collaboration has ended, and they removed my access to their Dropbox folder. H...
Delete
danchez's avatar
danchez
New member | Level 1
11 months ago

No. Only on my physical drive. I can't modify or delete any of the files or folders.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hi danchez, thanks for bringing this to our attention.

    Were these files in a private Dropbox folder or a shared folder?

    This will help me to assist further!

    • danchez's avatar
      danchez
      New member | Level 1
      11 months ago

      Hi Jay!

      This was a shared folder and wasn't saved on my private Dropbox just on my D: letter drive. After formatting the C drive and reinstalling Windows, the shared folder on the D drive was still not modifiable.

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        11 months ago

        What error do you get when trying to delete it? Could you attach a screenshot of this message?

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