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joonhwa's avatar
joonhwa
Explorer | Level 3
2 years ago

I can't edit my Microsoft files on the mobile app.

hello, i'm having a trouble with file editing and modifying issue

i can edit my word file when i use dropbox with desktop and laptop computer

however, when i use dropbox with smartphone, i cannot edit or modify my word file.

therefore, i only see word file contents when i use smartphone. even if i want to edit it.

i use basic plan. is this a problem of editing issue?

please help me!!

thank you.

edit
Microsoft Office
Mobile

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  • joonhwa's avatar
    joonhwa
    Explorer | Level 3
    2 years ago

    Thank you for helping me. 

    So, you said that i cannot edit or modify my word files with an app on my smartphone regardless of plan(basic, business, business plus, enterprise). is that right?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Do you have an app on your phone to open and edit the files? Dropbox simply gets the file to the phone and shows a preview of it, it doesn't control the editing or resaving of it

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