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Forum Discussion
joonhwa
2 years agoExplorer | Level 3
I can't edit my Microsoft files on the mobile app.
hello, i'm having a trouble with file editing and modifying issue
i can edit my word file when i use dropbox with desktop and laptop computer
however, when i use dropbox with smartphone, i cannot edit or modify my word file.
therefore, i only see word file contents when i use smartphone. even if i want to edit it.
i use basic plan. is this a problem of editing issue?
please help me!!
thank you.
12 Replies
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- joonhwa2 years agoExplorer | Level 3
i want to attach a screenshot, but i can't... it's frustrating
- Megan2 years ago
Dropbox Community Moderator
Do you use your mobile or desktop when trying to attach your files here joonhwa?
In any case, you should be able to click our camera-like icon, and send us your screenshot.
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