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ICPadmin's avatar
ICPadmin
New member | Level 2
4 months ago
Solved

I can't find my files in my account although I can access them from a shared link

I work for an organization that uses Dropbox as a place for affiliates to access documents like our manual.  We update it every year in late summer. I logged in and there is nothing in the folder.  I...
File access
  • ICPadmin's avatar
    ICPadmin
    4 months ago

    Ok - I figured it out.  Thank you for everyone's help.  One of my colleagues had changed the login email...  đŸ€­

ICPadmin's avatar
ICPadmin
New member | Level 2
4 months ago

Ok - I figured it out.  Thank you for everyone's help.  One of my colleagues had changed the login email...  đŸ€­

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Hey ICPadmin, thanks for the heads up!

    Happy to see that your issue is now resolved! If you need something else, please let me know and I will be more than happy to help every step of the way. 😇

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi there ICPadmin​ and welcome to the Dropbox Community. I’m really glad to hear you’ve managed to sort this out and thanks so much for coming back to share your update. It’s always helpful when the community can learn from each other’s experiences.

    Since you’ve been navigating shared links and file access, I’d love to know... how do you usually use Dropbox? Is it mostly for personal use, work, or something else entirely? Always curious to hear how people are using it day to day.

    Looking forward to hearing more,

    T😾 (Dropbox Community Manager)

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