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seanl144's avatar
seanl144
New member | Level 2
6 months ago

I can't locate some folders, even after restoring some deleted content.

A user on our shared Dropbox deleted a number of folders another user has restored the deleted folders. Following the deleted folders being restored when Dropbox has synced again the folders that wer...
Delete
restore
seanl144's avatar
seanl144
New member | Level 2
6 months ago

It's apart of a Dropbox team and the folders are team folders.

No referring to the folders that weren't initially deleted. They no longer appear in the system and there is no record of them in the activity logs or events page.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Thanks for the additional information seanl144​ - much appreciated.

    Is any team admin able to find the mentioned folders from their Admin Console instead of the deleted files page or the events page? 

    What about the sharing tab? 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey seanl144 , I hope you're doing well!

    Just following up to check if you had a chance to review our last message.

    If you still need assistance, feel free to get back to me with the details requested. If the issue is resolved, we'd love to know what worked out for you.

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