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MariaD2's avatar
MariaD2
Explorer | Level 4
2 years ago

I can't move multiple files to a folder on the site, the Move option disappears when I try this

I hope I am the problem here, but I simply cannot find a way to move multiple files to a folder... As I select the second file, the MOVE option disappears. Also, when I choose to COPY instead, I ha...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi MariaD2, thanks for bringing this to our attention.

 

Are you trying to move files from a private, shared or team folder?

 

Could you attach a screenshot showing what you're describing?

 

This will help me to assist further!

  • MariaD2's avatar
    MariaD2
    Explorer | Level 4
    2 years ago

    Thanks for the reply, Jay.

    I cannot send pictures as I am getting an error message that there was an error uploading my files.

    I do not have team folders, this is an individual account. I am trying to organize my photos by selecting them and moving them to a new (normal?) folder and I want to do that in bulks, not photo by photo.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey MariaD2, have you tried this from a different browser or a private browsing/incognito window, to see if you get a different behavior?

      • MariaD2's avatar
        MariaD2
        Explorer | Level 4
        2 years ago

        Yes, I have and got the same behaviour

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