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MariaD2's avatar
MariaD2
Explorer | Level 4
2 years ago

I can't move multiple files to a folder on the site, the Move option disappears when I try this

I hope I am the problem here, but I simply cannot find a way to move multiple files to a folder... As I select the second file, the MOVE option disappears.

Also, when I choose to COPY instead, I have to come back to photos and delete the selection, which is not ideal.

Drag and drop is not an option either...

 

Any tips?

Organize
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15 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey MariaD2 and RubinRolong, we appreciate you letting us know about your experience, however since I'm testing this on my end and I am in fact able to move multiple files to other locations in my Dropbox at once, I'd like to look further into this.

     

    RubinRolong, can you please give us the ticket number for your communication with our support team, so I can look into it?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Unfortunately we can't access your link for security & privacy reasons MariaD2. 

     

    Can we send you an email, in order for us to have a closer look into this? 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey MariaD2, I just sent you an email!

     

    I'll be happy to see you there. Thanks!

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