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Camping Namaste's avatar
Camping Namaste
New member | Level 2
11 months ago

I can't open my Excel files online. The website keeps loading and freezes.

Hi, I can't open my Excel files any more. Normaly I open them with the Excel for the Web option and work in them. Now it keeps on loading (right under in the screencorner) but it freezes/doesn't open...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey Camping Namaste, thanks for bringing this to our attention.

Can you try clearing your browser's cache, to see if that helps? 

Is this happening on multiple web browsers on your computer? If I were you, I'd try using a different browser too, just to check if the behavior remains consistent there.

Keep me posted!

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