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TERRACE_87's avatar
TERRACE_87
Collaborator | Level 10
6 months ago
Solved

I can't rename a folder by clicking the pencil icon on the Dropbox website.

When I go to rename a folder by clicking the new pencil icon, the folder name is fully selected but I cannot unselect it. For example: I want to change the name of a folder. I click the pencil icon...
edit
Folders
Web
  • Neal's avatar
    Neal
    4 months ago

    Just to clarify for any other members of the community reading, once you click the pencil icon beside folder names:

    • The highlighted text does not respond to a mouse click.
    • Typing a new name will overwrite the entire name.
    • You can select exactly where you want to edit the original name using the left and right arrow keys.
TERRACE_87's avatar
TERRACE_87
Collaborator | Level 10
5 months ago

It happens to me in incognito but not when I select Rename from the menu.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

I see, thanks for clarifying that for us TERRACE_87 - Have you tried another browser since you first noticed this?

  • TERRACE_87's avatar
    TERRACE_87
    Collaborator | Level 10
    5 months ago

    I just tried in Firefox. Same result.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 months ago

      Thanks for confirming this for me TERRACE_87 - much appreciated.

      I just gave it a go and it won't let me click in the name to rename the folders when I click on the pencil icon, but it works normally via the rename option from the ellipsis button.

      I'll run this by the team and let you know more as soon as I have an update on this - thanks for flagging it with us.

      In the meantime, instead of clicking in the folder's name after clicking the pencil icon, you can start typing directly. 

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