We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

Edward H's avatar
Edward H
Explorer | Level 3
2 years ago
Solved

I don't see '#add a tag' on the right-hand panel on the website

Hello, I would like to tag photos/files but it isn't giving me the add tag option.

 

I have followed the instructions here https://help.dropbox.com/organize/dropbox-tags but I don't see '#add a tag' on the right-hand panel as it describes?

 

I am using the dropbox.com website and a free account.

 

Please find the screenshot attached. Thank you. 

GUI
Organize
Web
  • Hannah's avatar
    Hannah
    2 years ago

    Hey Edward H and echomack, if you select the file or folder you want from the "all files" page, then click on the "..." (ellipsis) button on the right and then click on "File/Folder info", are you able to access your tags and add new ones?

7 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Edward H, thanks for reaching out to the Dropbox Community and happy Friday!

     

    I see that you're currently on the Photos page.

     

    Can you go to the All files page instead and let me know if you see the option there?

     

    Cheers!

  • echomack's avatar
    echomack
    New member | Level 2
    2 years ago

    I see all the instructions on how to tag images, and i have done so in the past.  The panel i snot showing up where the tagging is an option

  • Edward H's avatar
    Edward H
    Explorer | Level 3
    2 years ago

    Hi Hannah, thank you for your reply. Please kindly check the screenshot of the all files page. Thank you. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Edward H and echomack, if you select the file or folder you want from the "all files" page, then click on the "..." (ellipsis) button on the right and then click on "File/Folder info", are you able to access your tags and add new ones?

  • Edward H's avatar
    Edward H
    Explorer | Level 3
    2 years ago

    Yes, Hannah, I can access and create tags in this way. Thank you for your help! 😁

  • Edward H's avatar
    Edward H
    Explorer | Level 3
    2 years ago

    By the way, I would also like to inquire if there is a feature to add file tags on the Dropbox mobile app?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Edward H -sorry to jump in, but I just wanted to mention that Dropbox tags are only available through Dropbox.com at this time, not through the mobile app. 

     

    I hope this clears things up! 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!