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Antriel's avatar
Antriel
Explorer | Level 4
6 years ago
Solved

I don't see the option to ignore a folder within my right click's context menu. Any ideas?

According to https://help.dropbox.com/files-folders/restore-delete/ignored-files there should be a "Don’t sync to dropbox.com" option. I don't see it. I'm not a business user. I'm using Windows 10 with Dropbox v101.4.434. What am I doing wrong?

This is what I see:

  • Hi Antriel; welcome to our Community and thanks for using Dropbox!

     

    For starters, let me clarify that this option is available when viewing your files through our new desktop app and not through your File Explorer (or Finder for Macs). 

     

    That said, this feature is gradually rolling out to all of our users so you might want to use the alternative method to set a file/folder to be ignored

     

    Windows

    1. Open the PowerShell application on your computer.
    2. Type the code below, replacing the file/folder path placeholder with the file/folder path you’d like to ignore.

    Set-Content -Path 'C:\Users\yourname\Dropbox\ (Personal)/YourFileName.pdf' -Stream com.dropbox.ignored -Value 1

     

          3. Press enter on your keyboard.

     

    The icon beside your file or folder will change to a gray minus sign indicating that it has been ignored.

     

    Let me know how it goes! 

19 Replies

  • Small Systems's avatar
    Small Systems
    Helpful | Level 6
    6 years ago

    Hello Jay,

     

    Seriously, what's going on with this. Dropbox is a paid service and a feature you advertise simply does not work. The last reply on my open ticket for this was 26 days ago...

     

    Thank you,

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    As this is with a specialist team I wouldn't be able to assist any further, unfortunately. I'd recommend replying to the ticket directly for an update.

  • Damato's avatar
    Damato
    Helpful | Level 7
    6 years ago

    We just want the proposed sollution for the .dropboxignore file.

    It does not have to be fancy, but since .gitignore is a standard for repositories, for sync it would breathe life into a problem thatdespirately needs as sollution, and has needed one for many years. Just ignore any path specified in the file, relative to the file. Don't tough it, don't even index it, it is going to change so allow me to tell you to ignore it.

    I had to sit through a sync of 5000+ files last night because the command line "sollution" did not work, and I ended up with a conflicted "node_modules" folder. Great way to waste everyone's time. 

    Never has a company ignored it's clients to this extent, even Drew Houston has received tweets regarding this. 

  • Small Systems's avatar
    Small Systems
    Helpful | Level 6
    6 years ago

    FYI anyone here because of node_modules. Before installing your packages, manually create a node_modules folder and use the command line to ignore it. Once it has been ignored (grey icon with line) you can then install your node packages and DropBox will not index or sync them. It's a bit of a hassle but it works.

  • Damato's avatar
    Damato
    Helpful | Level 7
    6 years ago

    I am getting so fed up with this situation, we have complained until we are blue in the face. If not for the huge commitment of moving everything over to Dropbox years ago, and the hassle of implementing an alternative.

    I have no idea how this can just be disregarded, or put on the back burner without internal repercussions. It's probably one of the most requested features I have stumbled across, which may be confirmation bias.

    Just goes to show that if the developer used it at home, they would have fixed it years ago already.

  • defaria's avatar
    defaria
    Explorer | Level 4
    4 years ago

    Great to know that support is dropping the ball... sigh

     

    Meantime this doesn't work at all for me. First off, I'm on Linux and no person on Linux has ever used a path such as "/Users/yourname/Dropbox\ \(Personal\)/YourFileName.pdf". User's home directories do not go under /Users. That's  Mac thing.

     

    Second, after doing:

     

    $ attr -s com.dropbox.ignored -V 1 /home/andrew/Dropbox/web

     

    the directory "web" is not ignored. It still appears on the Dropbox websites and apps that sync to Dropbox.

     

    Finally, this **bleep** forum site hoses my Brave browser! If I hover over things like the ordered list dropdown or the 3 dot menu in the formatting menubar Brave and the X server go nuts, Brave stops responding and I have to kill the browser. Not good. Apparently, the JavaScript involved in that menuing bar is messed up.

     

    Meantime, please tell me how to ignore Dropbox files and folders on Linux. Do not point me to some desktop app - there is no desktop app for Linux. The "desktop app" merely installs the Dropbox daemon to sync things and added some minimum functionality to Nautilus (Linux's version of say Windows File Manager). There is no separate app and there is no "Ignore this file/folder" in the right click menu of Nautilus.

     

     

    $ attr -s com.dropbox.ignored -V 1 /Users/yourname/Dropbox\ \(Personal\)/YourFileName.pdf

     

  • hollymacdonald's avatar
    hollymacdonald
    New member | Level 2
    2 years ago

    Is this still the solution?

     

    We have a team account and there's a software we use that we can't work on a network drive, so would like to have an "ignore" option so that staff can use that folder on their hard drive without worrying that it will synchronize the folder. Or is there another way to do this?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey hollymacdonald, welcome to our Community! 

     

    Yes, this feature is still available and you can use it to ignore certain folders so they aren’t stored on the Dropbox server.

     

    I hope this clarifies!

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