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KJWSr's avatar
KJWSr
Explorer | Level 4
1 month ago

I get an error that my folder needs to be downloaded before deleting it from the desktop app.

Device M1 iMac Operating System/Browser (if using the web) MacOS Tahoe Dropbox App Version (if using the app) 238.4.6305 Question or Issue I attempted to copy the contents of my l...
desktop
Error Messages
KJWSr's avatar
KJWSr
Explorer | Level 4
1 month ago

Hi -  Thanks for responding! How do I force the folder to download? 

Thanks

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey KJWSr! You can try to right-click on the folder directly and select the “Make available offline” option. 

After that, you’ll need to wait for the folder to be fully synced to your computer (basically you’ll need to wait till the syncing status of your Dropbox app shows as up to date).

  • KJWSr's avatar
    KJWSr
    Explorer | Level 4
    1 month ago

    Hi Nancy -  I've marked all flowers as Make Available Off line. But things aren't syncing, in addition to the can't delete issue. For some reason when I look at my account via the desktop icon it says aI'm using 4 TB of 4 TB. I'm actually using less than 3 TB.

    My account online shows the actual usage. 

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 month ago

      Thanks, KJWSr! I can see that you’ve opened another thread in the meantime, so I’ve replied to you there.

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