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KJWSr's avatar
KJWSr
Explorer | Level 4
1 month ago

I get an error that my folder needs to be downloaded before deleting it from the desktop app.

Device M1 iMac Operating System/Browser (if using the web) MacOS Tahoe Dropbox App Version (if using the app) 238.4.6305 Question or Issue I attempted to copy the contents of my l...
desktop
Error Messages
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Thanks for sharing your solution with us, Kyle! I’m glad to hear that the desktop app seems to be working normally so far. 

We also appreciate your feedback and I’ve make sure to pass it along to our team (if you wish, you can also share your ticket number here and I can leave an internal note with your comments).

KJW_SR's avatar
KJW_SR
Explorer | Level 3
1 month ago
Hi - The ticket # is 2587562. Indexing finished and the last 2 folders are downloading. So it looks like scorched earth worked. If only I’d been able to get someone at Dropbox Support to acknowledge that the issue was the desktop app and not my drive.
Kyle
 

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