Forum Discussion

Pegeen L.'s avatar
Pegeen L.
New member | Level 1
11 years ago

I got an email telling me that 16,000 files have been deleted from my account but it looks like all my files are there! What is going on?

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Delete
restore
Laureline's avatar
Laureline
Icon for Community Manager rankCommunity Manager
11 years ago

Hi Pegeen!

It's possible that you moved files around.

I don't see how it could be related with your upgrade to OS X 10.10.5...

You can check who created or deleted these files, and from which computer by checking the previous version of specific files impacted:


1) Sign in to the Dropbox website:

https://www.dropbox.com

2) Find the file you'd like to restore
3) Right-click on the file and choose "Previous versions"

Hope this helps :)

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

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