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I have a .mp4 file in my Dropbox but no way to delete it.
Its name is Sequence 01.mp4 and its size is 1 GB. Right click only show File info and File activity. No idea how did the file come to my Dropbox. At least I don't recognize the content and want to delete it. But I can't file a way to delete it. Please help.
Please consider this closed. The .mp4 file still exists in All files but clicking on it only leads to a dog. As indicated earlier, while Dropbox is feature-rich, it generates more unnecessary headaches like what i am experiencing. Please adhere to the motto in computer science: KISS keep it simple, stupid.
21 Replies
Strange! I sent 2 screenshots but they disappeared when this page refreshed. Let me try again.
Mouse-over the file name does not show Delete. Click on the file gets Error.
Below is the screenshot from All Files.
- Hannah
Dropbox Community Moderator
Hey alowe2025, thanks for reaching out to us.
Where exactly in your account are you seeing this file?
Does it show up in your list of saved files in your "all files" page? Or does it perhaps show in the "suggested for you" or the "recents" section?
If you do a search for the file through the search bar in "all files", do you get any results?
Strange it may seem, but no.
- Mark
Super User II
What happens if you look at it at http://www.dropbox.com/home? Can you delete from there or see where it came from in "Previous Versions" ?
