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JoelBille's avatar
JoelBille
Helpful | Level 6
2 years ago

I keep seeing conflicted copies for my audio files, after using a third-party software.

Hi!   Recently I've been getting problems with duplicate files when I export audio files from my software directly into a Dropbox folder . One of them is labled "conflicted copy", (I think that's...
desktop
edit
Third Party Integrations
grantcrenshaw's avatar
grantcrenshaw
New member | Level 1
2 years ago

Hey Megan! Could you give me more info on how to do that?

Additionally, this same conflicted copy issue just occurred with a short video I was exporting on Premiere Pro. Originally I thought this was limited to just Logic Pro exports, but it seems that this issue is greater and has continued to persist in other areas. Just wanted to give you this information as well!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey grantcrenshaw, all info is more than welcome!

    As for whitelisting Dropbox on your OS and specifically for the apps you're inquiring I'm afraid you'd need to contact your IT since this isn't something we can share details on our end, as to how you can achieve that.

    You can take a look at our relevant Help Center article, but it might require some tweaks depending on your OS, and the specific apps that are creating these conflicts.

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