We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
I lost all things I stored in my Dropbox Business account. Is it because I'm not using it anymore?
I don't know why all files which i saved in my folder can not access anymore. Is this cause by not using Dropbox Business anymore?
13 Replies
- Megan
Dropbox Community Moderator
Hey hoanang dev let me also jump in here!
We can't locate Dropbox accounts using their email address.
Have you tried signing into the account, and checking your deleted files page or events page, by any chance? If I were you, I'd also take a look at my sharing tab.
You mention that you get errors when accessing the shared links, but can you see the files when logging into your Dropbox account?
This is all of what I can remember
Today, I tried create a trial business account which [removed per the Dropbox Community Guidelines] .When canceling the package, I saw popup as photo below. So, can you trace any history deletion files or removing package from my account.
- Mark
Super User II
So, can you trace any history deletion files or removing package from my account.
There is no way, as has been said to track accounts that way.
If you did not choose the option when deleting the account to transfer accounts to individual ones (the first option on there) then the data is permanently lost and not recoverable.
